Soon, every insurance policy you own or plan to own, whether it's Life insurance, Motor insurance, Health Insurance, or home insurance, will be accessible online with ease. The IRDAI’s Bima Sugam Portal will soon be launched, making it easier and simpler to manage all your policies in one place. There will be no need to search through old files, request policy copies repeatedly, or worry about renewal dates.

How does the Bima Sugam Portal work?

Bima Sugam is a comprehensive initiative for buying, managing, and servicing all types of insurance policies. It will be India’s first online marketplace designed to manage the insurance needs of every citizen. It will be operational as a public digital infrastructure, a not-for-profit entity—the Bima Sugam India Federation—backed by general, life, and health insurers so far. The platform runs on a transparent, consent-based system, ensuring fairness across providers and intermediaries

The bima sugam platform will allow policyholders to:

  • View all policies in one place
  • Choose and compare  products and plans
  • Buy, renew, port, or upgrade policies
  • Track claims and service requests

Key Features

  1. e-Bima Account –  It works like a demat account where you can store and manage all your insurance policies at one place.
  2. Quick Access - You are only required to share an Aadhaar or PAN-based login for quick registration and policy linking.
  3. Digital Dashboard- Access to policy details like expiry date, renewals, sum assured, and claim status.
  4. Seamless transactions – Whether you want to buy, renew, port, upgrade, or claim policies online, the Bima Sugam portal will be the place.
  5. Paperless Process – Documents stored digitally via Aadhaar/DigiLocker with high data security.
  6. Transparency & comparison – With the Bima Sugam Portal, you can choose and compare insurance products across insurers before buying.
  7. Timely alerts – Get reminders for premium due dates, renewals, and policy updates.
  8. Nationwide reach – Aims to boost insurance penetration across urban and rural India.

How Bima Sugam Could Be the UPI Moment for Insurance in India

  1. Empowering Policyholders: Access to policies via one digital account
  2. Increasing Insurance Penetration: By simplifying the process of buying insurance, especially in rural areas
  3. Minimal Buying Cost- By eliminating the role of middlemen and streamlining processes.
  4. Insurance buying will be more transparent: Standardized procedures across insurers create trust.
  5. Faster Claims: Easy claim tracking and settling

Bottom Line

In a country where insurance penetration has traditionally lagged, Bima Sugam sets the foundation for inclusivity, convenience, and trust. The vision and mission of Bima Sugam Portal is to make policyholders and policy buyers' lives easier and make insurance accessible to every corner of Bharat.  The launch of the Bima Sugam Portal will be a game-changer, as policyholders no longer have to visit offices physically; everything will be available online in one place. Customers only have to enter the KYC details; after that, all the related information will auto-populate. Soon, once the Bima Sugam Portal goes live, policy underwriting will also be done through the same portal. Bima Sugam is not just a portal; it represents the future of insurance in India.